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Nov 12 2021

Stryker engineer consulted with Sanjivani Hospital

The consultant engineer did not have information before the call of what or how many defective products were, or what issues each product had.

  • Need to make requestor forms readily available to consultants for review before session.
  • Requestor forms should include details on the parts to be troubleshooted: Part Number and manufacture.

The ideal session should include a walkthrough of any troubleshooting documentation available.

  • Including User Manuals or troubleshooting guides.

Providing information on how to contact OEM should be the last resort.

Q&A section added here: FAQ

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Authors Catherine Mohr
License CC-BY-SA-4.0
Language English (en)
Related 0 subpages, 1 pages link here
Impact 195 page views
Created November 18, 2021 by Catherine Mohr
Modified June 16, 2022 by Felipe Schenone
... more about "Notes from the pilot"
Nov 12 2021 +
CC-BY-SA-4.0 +
Notes from the pilot +
Medical skill +
195 +
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en +
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2021 +
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