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User:Emilio/Content design literature review

From Appropedia

Some design references and notes

  • Legibility means improving the flow of long texts with multiple related elements.
  • This includes text in paragraph and sections, illustrations
  • Legibility overlaps with usability when it comes to the digital
  • "By designing legible material, we are supporting the ability of people to complete activities and tasks."
  • Aspects regarding line length
    • Longer line lengths might benefit from larger letter-spacing.
  • Aspects regarding word/letter spacing
    • Letter spacing is useful for proportional width typefaces
    • The relationship between word and letter spacings must be considered.
    • Younger readers and dyslexics might suffer from crowding (need more spacing to identify typographic symbols)
  • People read better-designed layouts not because it is more legible or readable but because it is more aesthetically pleasing.
  • Menu styles: users prefer as few menu items as possible
  • "readers are sensitive to the way in which typographic layouts may hinder or support reading "
    • Distinctiveness is well valued and helps with recall.

Genette, G. Paratexts (1987)

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  • The paratext enables a text to become a book
  • All paratextual elements possess a location within a book.
  • Application
    • Intextext: all textual materials including original, copied and quoted.
    • Paratext: figures, notes, notes, etc.
    • Metatext: discussion about the content, commentary, criticism.
    • Hypertext: transclusion, reference, connection
    • Architext: the design of all of the above.
  • On notes:
    • Notes in texts are usually separated by the time of their addition (first edition, later additions, etc.)
    • They are added by other contributors: editors, translators, even readers!

Skopal D. Public Information Documents. Information Design and Practice

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  • Content is evaluated using the following criteria:
    • Macro-structure: how many sections and subsections
    • Multimodality: visual cues for text and section movement
    • Lexicogrammar: language simplicity and wording
  • Recommendations
    • Structure is visible and marked
    • Users flow easily through the text
    • Short sentences with easy content
    • Short titles
    • Personal pronouns (me, you, etc.)

Petterson, R. Gestalt principles

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  • Main goal of information design is clarity of communication
  • In visual languages, gestalt is informed by the syntax of visual elements and how they're arranged.
  • Principles
    • Figure-ground: some elements are the figure (main focus) and others the ground.
    • Similarity: similar objects belong together
    • Contrast: natural opposites belong in separate groups
    • Continuity: creating information flow through visual elements
    • Proximity: elements that are close belong together
    • Grouping: close small elements are seen as a single large element

Schriver, K. Document design and rethorical action

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  • Information design flaws such as document errors may hinder the confidence and motivation of users
  • Some of the problems in instructional design
    • Verbal
      • Lack of consistent granularity in tasks and subtasks
      • Lack of troubleshooting and feedback steps
      • Jargon and acronyms
      • Passive voice
      • Poor table of contents (content structure)
    • Visual
      • Poor layouts
      • Lack of visual symbols
      • Inconsistent typographic cues
      • Mismatch between figures and text
      • Inability to find what you're looking for
      • Poor legibility
      • Missing labels and explicative text
      • Confusing or ambiguous use of symbols
    • Translation
      • Bad writing
      • Missing punctuation
      • Unidiomatic expressions
  • Most effective users in following instructions read less but were better at using keywords to find what they needed, due to better heuristics

Hierarchy and structure

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  • Faceted classification
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