Communication software allows users to access systems remotely and exchange files and messages in text, audio, and video formats between computers. A software development project's success hinges on effective communication. It has an impact on individual and organizational productivity, and is especially important when change happens. However, the software development process and communication infrastructure frequently fail to allow communication.It is a broad group of systems and programs that let users to send and receive files, text, audio, and video messages from multiple devices over the cloud or a local network. Email, chat, and messaging applications are the most common tools.