Overview
Recent ice storms created yet another disaster, one that affected several states and left thousands without power. Disasters often bring out the best in communities. Disasters also bring a variety of responders. During this recent disaster, a local organization opened its doors to provide heat and shelter to residents needing it. Local merchants supported this work with groceries and other supplies. After a few days, an outside NGO responded, and shut down the shelter set up by the local organization. While the NGO was following established procedures, it terminated the work of the local organization and people, who will still be in the community long after the NGO has loaded their trucks and departed.
Local relationships (between the organization and merchants) were effective in meeting the immediate needs of local residents impacted by the disaster. These relationships had been established during daily life. The relationships that would enable effective collaboration with the responding NGO had not been established.
Problem Statement
Solution
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